what should I do if the parcel is held by the customs ?
What should I do if the parcel is held by the customs ?
Please contact the local shipping company or the customs for more information, if the customs want to charge the tax from you, please try to negotiate with them and pay to them to get your parcel. Or the customs need some documents from you, please cooperate with them and provide to them. If you need some paperwork or other documents from us, please contact us, we will make for you if we can.